OutsourceProcessing.Com
Frequently Asked Questions, Click On A Question
For An Answer
- When
can I access my loan through the Internet?
- As
the Broker, Banker or Loan Officer, what is my role?
- As
the Borrower and/or CO-borrower, what is my role?
- Can
I speak directly with my processor?
- Will
my processor inform me of events as they happen?
- Will
my processor coordinate closing?
- Will
my information remain confidential and secure?
- How
Do I Contact OutsourceProcessing.Com?
As
soon as you are issued a username and password, you can access the appropriate
loan file or files anytime, 24 hours per day, 7 days per week. Our system updates
once per hour. You get the most accurate information available.
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Our
goal is to make this easy for you. It's simple; you take a complete application,
run your credit report, find your lender and obtain pre-approval and notify your
borrowers that we will be processing the loan on your behalf. Now go get yourself
another loan, we take it from there. We keep you in the loop on everything, and
only involve you directly when necessary.
Our
goal is to make this easy for you, as well. By keeping you actively involved in
the process, we ensure that your questions are answered and that you understand
the process to get to closing. All we ask is that you respond quickly to our requests
for additional information when needed.
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Absolutely.
We would prefer you familiarize yourself with our online status program, where
you have the ability to view your current loan status and e-mail your processor
with any questions. However, your phone call is always welcome.
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Our loan status
program will e-mail status changes automatically! Additionally, you are notified
with a phone call as the situation dictates.
We take care of everything.
We want to make the process as easy as possible. We coordinate closing, notify
all parties and confirm funding.
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Yes. OutsourceProcessing.Com takes security
very, very seriously. Our web site and web partners employ the latest security
technologies and standards. Additionally, it is our policy never to divulge any
information to unauthorized personnel. Not only do we make the process easy, we
make it secure as well.
We have created a privacy statement in order to
demonstrate our firm commitment to privacy. You can view our complete privacy
statement at Our Privacy Statement.
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OutsourceProcessing.Com
12305 Johnson Drive
Shawnee, KS 66216
Loan Information: 913.248.1773, ext 3113
Sales Information:
913.248.3215, ext 3112
Fax: 913.248.3285
If you
have questions concerning OutsourceProcessing.Com services, please feel free to
Contact Us.
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